Who we are
This website is operated by Anesa of 330 Preston Old Road, Blackburn, Lancashire, BB2 5LJ, England; trading as Amaiz. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our collection and use of your personal information
We collect personal information about you when you access our website, contact us, send us feedback, purchase products or services via our website, post material to our website and compete customer surveys or participate in competitions via our website. We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:
bank account and payment details
details of any feedback you give us by phone, email, post or via social media
information about the services we provide to you
We use this personal information to:
verify your identity
provide goods and services to you
customise our website and its content to your particular preferences
improve our services
Our legal basis for processing your personal information
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why. The legal bases we may rely on include:
consent: where you have given us clear consent for us to process your personal information for a specific purpose.
contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
public task: where our use of your personal information is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law
legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
Further information—the personal information we may collect, when and how we use it
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
When information is collected
What information we may ask for
How and why we may use your information
Purchase a product from us
Bank details and card information
Delivery address & contact details
We ask for this:
-To issue refunds, or compensation.
– To post out the items that you purchase with us.
We will keep this information until:
— you purchase the product and items have been dispatched to you
Who we share your personal information with
We may share your name and delivery address details with third party suppliers. For more information please email us at [email protected] This data sharing enables us and them to despatch the goods you ordered directly to you. We will share personal information with law enforcement or other authorities if required by applicable law. We will not share your personal information with any other third party.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
Cookies and similar technologies
We may send you information about products and services, competitions and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by email, or text message (SMS).We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you complete our online order form for the first time.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by contacting us at [email protected]
For more information on your rights in relation to marketing, see ‘Your rights’ below.
Under the General Data Protection Regulation, you have a number of important rights free of charge. For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulation. If you would like to exercise any of those rights, please:
email or write to us,
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
How to complain
We hope that we resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
How to contact us
Please contact us, if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us, please send an email to [email protected]